Refund and Returns Policy
At Rangachi, we take pride in the quality and care that goes into every product. However, if you face any issues with your order, we’re here to help you with a fair and transparent return and refund process.
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Returns and refunds are only applicable if the product received is damaged or defective.
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To be eligible, you must share a full unboxing video clearly showing the issue. The video must begin from the moment the package is being opened, without any cuts or edits.
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Requests for refunds must be made within 3 days of receiving the product.
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Share your unboxing video and explain the issue via email or WhatsApp within 3 days of delivery.
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Our team will review the video and get back to you within 24-48 hours.
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Once approved, we will process your refund or arrange a return pickup as required.
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Refunds will not be accepted for reasons like change of mind, dislike of color/design, or sizing issues.
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Products must be unused, unwashed, and in their original packaging to be eligible for return (in applicable cases).
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Shipping charges are non-refundable.
We value your trust and strive to ensure a delightful shopping experience. Thank you for choosing Rangachi!